Conflict Resolution Certification Courses

Conflict Resolution Certification Courses



In today's fast-paced world, conflict is inevitable. but resolution doesn't have to be out of reach. At the Institute for Crisis Resolution, Peacebuilding and Conciliation, ICRPC, we offer comprehensive conflict resolution courses designed to equip you with the skills to turn disputes into productive dialogues.
Learn proven techniques from experts in the field, gain confidence, and transform your professional and personal relationships.
Our courses provide real-world applications and practical tools to help you resolve conflicts effectively, fostering a positive and collaborative environment."
According to one of our participants “This course changed the way I handle conflicts at work. I'm now seen as a leader and a problem-solver. I feel more confident in addressing issues head-on, both professionally and personally."
It is important for every employee and manager to acquire necessary skill to ensure an improved human relation and reduce to bearest minimum unavoidable friction in the workplace or at home.
Sign up for any of our curses listed below to learn how to transform conflict to your advantage. Comes with training materials and training certificate. And guess what? Its 100% Online.
Join thousands who have transformed their lives and careers. Empower yourself with the knowledge to make a difference.
Call 07037736911, 08092227911 to enroll today. Resolve conflicts, build bridges, and lead with confidence
COURSE CURRICULUM
1. Conflict Management, Resolution & Transformation Course
2. Crisis Management and Security Awareness
3. Negotiation & Mediation Skills for Conflict Resolution
4. ADR & Restorative Justice
5. Emotional Intelligence and Stress Management Course
6. Strategic Negotiation and Leadership Course
7. Managing Workplace and Group Conflict
8. Diversity, Equity & Inclusion Course
9. Climate Change & Conflict Course
10 Conflict Transformation & Peacebuilding Course
What You Get: Course: Materials & Certificate
DURATION: 2 Days Per Course
FEE: N30, 000 (Discounted Price)
N100,000 (Initial Price)
Closing date: 18th July, 2024.6.22
Pay into
Instituite for Crisis Resolution, Peacebuilding and Conciliation
Account Number: 0310003349
Ecobank
Send Payment Notification Via Whatsapp to: 07037736911. 08092227911
Office Address: Febson Mall, Suite S5, Herbert Macaulay Way, Wuse zone 4, Abuja.
Contact Us on: 08092227911, 07083886662
Instagram: @ICRPCNG
X: @peace_advocate

Comments

Post a Comment

Popular posts from this blog

10 Proven Strategies for Resolving Workplace Conflicts

Image
  10 Proven Strategies for Resolving Workplace Conflicts Conflict is a natural part of any workplace environment. Whether it's due to differences in personality, work style, or opinions, conflicts can arise and, if left unresolved, can impact team morale, productivity, and overall workplace harmony. Effective conflict resolution is crucial for maintaining a healthy and productive work environment. In this blog post, we will explore ten proven strategies for resolving workplace conflicts, ensuring a positive and collaborative atmosphere. Table of Contents Understanding Workplace Conflicts The Importance of Conflict Resolution 10 Proven Strategies for Resolving Workplace Conflicts Encourage Open Communication Practice Active Listening Focus on the Issue, Not the Person Promote Collaboration Establish Clear Roles and Responsibilities Use Mediation Techniques Implement Conflict Resolution Training Set Clear Policies and Procedures Encourage Empathy and Understanding Follow Up and Evalu...
Read more

Understanding Conflict Styles: Are You a Turtle, Shark, or Owl?

Image
  Understanding Conflict Styles: Are You a Turtle, Shark, or Owl? Conflicts are an inevitable part of life, whether in the workplace, at home, or in social settings. How we respond to these conflicts can significantly impact our relationships and outcomes. One insightful way to understand and improve our conflict management skills is by identifying our conflict style. Are you a Turtle, Shark, or Owl? Let's delve into these conflict styles to understand their characteristics and how they affect conflict resolution. The Turtle: Avoidance Characteristics: Turtles prefer to avoid conflicts altogether. They tend to withdraw from confrontations, hoping the issue will resolve itself. Turtles value peace and often prioritize it over addressing the root cause of the conflict. Pros and Cons: Pros: Avoiding conflict can be beneficial in situations where the issue is trivial or when emotions are too high to address the matter constructively. Cons: Persistent avoidance can lead to unresolved ...
Read more

How to Handle Conflicts with Difficult Customers

Image
  How to Handle Conflicts with Difficult Customers Dealing with difficult customers is an inevitable part of running a business. Whether you're in retail, hospitality, or any customer-facing industry, conflicts can arise and how you handle them can significantly impact your brand's reputation and customer loyalty. This comprehensive guide provides strategies for effectively managing conflicts with difficult customers, ensuring positive outcomes for both your business and your clientele. Table of Contents Understanding Difficult Customers Common Causes of Customer Conflicts Effective Conflict Resolution Strategies Active Listening Empathy and Understanding Clear Communication Staying Calm and Professional Finding a Solution Handling Specific Types of Difficult Customers The Complainer The Aggressive Customer The Indecisive Customer The Know-It-All Training Your Team for Conflict Resolution The Role of Technology in Conflict Resolution Preventing Customer Conflicts Conclusion Und...
Read more